Property Management in
Greater Boston,
Dorchester, Quincy
and surrounding neighborhoods
Call us at 617.436.7676
Home Overview Tenant Information
Tenant Information

Management Business Hours:

The Management office is generally open Monday thru Friday 9-6pm and on Saturdays and Sundays from 10-2pm.  You can call us during these hours or feel free to e-mail or fax us 24hrs a day. You many stop in a see us during business hours. It might be best to call and make sure the property manager you want to speak with is in the office and available.
 

Emergencies:

If you feel unsafe for any reason please call 911 before contacting us. If there is a fire, break-in or you smell gas please call 911 before contacting us.
 
After hours, on weekends and holidays you can call our emergency phone for EMERGENCY purposes ONLY.  An emergency would be a situation that MUST be dealt with after hours and CANNOT WAIT until regular business hours.  This might include no heat, a building fire, break in, major water leak or other TRUE emergency situation.
 

Move Ins:

Before moving into your new apartment, please call our office and make arrangements to pick up keys.  Please call the utility companies (electric, gas etc) and put the utilities which are your responsible for into your name prior to move in.
 

Move Outs:

Please make sure the unit is left in the same condition that you found it when you moved in.  Please return your apartment keys to our office or make other arrangements with the property management team prior to move out.
 

Maintenance:

Please let us know as maintenance issues arise in your unit or building. We would rather have items repaired before they cause additional damage or get worse.  We prefer to be proactive in keeping the property in good working order.
 

Rents:

Rents are due on or before the 1st of each month. We accept personal checks, bank checks, money orders, and cash when given to a property manager during business hours and you receive a written receipt.
 

Notices:

Proper notice must be giving in writing when moving out of an apartment or terminating a lease.  Please refer to your lease or speak directly to a property manager.
 

Pets:

Pets are not permitted in our units unless prior approval has been granted prior to move in or subsequent approval has been given for existing tenants. Certain types of pets or dog breeds may not be permitted at all. Please check with the management team.
 

Trash:

It is the tenant's responsibility to assure that the trash is placed curbside on trash pickup days. Tenants must also pull the trash barrels back onto the property after pick up.  Do not over fill the barrels at any time. The trash pick schedule will vary depending on your address and may be delayed one day due to holidays.   Trash must be place in covered trash barrels or in securely tied plastic bags.  At our larger properties we may have an on site dumpster or other arrangements may be in place so get this information prior to move in.  Recycling is the responsibility of the tenants and follows the same schedule as above.
 

Insurance:

Tenants are responsible to obtain their own rental insurance.  Your personal property is not covered by any other insurance.  Please speak to your insurance agents to establish your own rental policy.
 

Common Areas:

Personal items are not to be stored in the common areas of the building unless otherwise specified.  The obstruction of common areas can be a fire hazard, so never block hallways, back doors, stairwells, egresses and the like.  Do not store items in any utility rooms as this can be a fire hazard.  Do not store items next to any furnace or hot water heater as this can be a fire hazard and may also block proper air flow to mechanical systems.
 

Noise:

Please be courteous to your neighbors.  Please keep noise down especially in the early morning hours and after 9pm.  Please no loud parties, excessive traffic, or hanging out in the common areas of the property.
 

Snow:

The winters in New England can be quite unpredictable.  Please use caution when entering and exiting your property during periods of snow, ice, sleet and rain.   The management team will send out crews for shoveling during snow storms but be aware that snow may build up prior to their arrival at your property so use extra caution.  Ice may not be visible or may accumulate overnight or during periods of melting and refreezing. Please use extra caution at all times.
 

Call The At Home Team! (617) 436-7676

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